Ep.135: Anne Caspari, how can we handle complexity in transformations?

In this episode of Leaders Talk, Karsten speaks with Anne Caspari – coach, specialist for complexity and partner at Leadership Choices.

At the heart of the conversation is the Cynefin Framework developed by Dave Snowden. Anne explains how it helps leaders distinguish between ordered, complex, and chaotic contexts – and why many organizational challenges fail when they are approached with linear logic. She introduces concepts such as emergence, weak signals, and sensemaking, and contrasts them with traditional tools like surveys that often strip context away.

Anne shares how narrative-based approaches, such as SenseMaker®, enable organizations to work with real stories rather than predefined hypotheses, making the “unknown unknowns” visible. The episode offers deep insights into culture change, values, and what organizations need to learn in order to act wisely in complex environments.